Help Center

How can we help?

Find answers to common questions about Trendai.video — from generating your first video to managing credits and billing.

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Getting Started

Account setup, first generation, and basic usage

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Credits & Billing

How credits work, plans, and payments

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Seedance 2.0

Text-to-video and image-to-video generation

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Time Freeze

Cinematic bullet-time and freeze effects

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UGC Creator

AI product ad creators

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Dance Flow

Turn photos into dance videos

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Responsible Use

Consent, real people and voices

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Account & Settings

Profile, security, and data

Still have questions?

Can't find what you're looking for? Our team is happy to help.

[email protected] · We respond within 2–3 business days